Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.

Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.

Instructions on how to return items:

  • To fill in your Return request form, Click HERE.
  • Once you fill in all the details, we will look into the form for verification
  • After your request has been verified, we will send you a customer shipment label. 
  • Ship the product back to us. Please note that you will have to bear the shipment cost.
  • After we receive the product, you will be entitled to a full refund.